Privacy Policy

Mold Solutionz 24/7 (“Company,” “we,” “our,” or “us”) values the trust you place in us when choosing our services. Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request services, or communicate with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information you voluntarily provide when contacting us, requesting services, scheduling appointments, or interacting with our website.

Service-Specific Information

• Property details, including location, property type, and service requirements
• Photos, videos, or other materials you provide to help us assess an issue
• Appointment history and service records
• Contact information, including your name, email address, phone number, and mailing address when provided
  
  

How We Use Your Information

The information we collect may be used to:

• Provide and manage our services
• Respond to inquiries and service requests
• Schedule inspections, testing, remediation, and restoration services
• Send appointment confirmations, reminders, and service-related updates
• Process payments and provide invoices
• Improve website functionality and customer experience
• Comply with applicable legal, regulatory, and safety requirements
  
  

Text Messaging Communications

By providing your mobile phone number, you consent to receive text messages from Mold Solutionz 24/7 regarding appointment reminders, scheduling updates, service notifications, customer support communications, and promotional offers.

Message frequency may vary. Standard message and data rates may apply based on your mobile carrier plan.

You may opt out of receiving promotional text messages at any time by replying “STOP” to a text message or by contacting us directly. Opting out of promotional messages will not prevent us from sending messages related to active appointments, ongoing services, or important account-related communications.

We do not sell, rent, or share your mobile phone number with third parties for their independent marketing purposes.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact Mold Solutionz 24/7 directly.